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SHIPPING AND DELIVERY

Shipping birds can be made to be less stressful by following some sensible advice from someone experienced in shipping and abiding by the rules and regulations of the shippers. What follows is an outline of how to avoid undue stress, accidents, loss, and/or injury to the birds that you want to ship. This is also a useful guide when buying a bird that needs to be shipped. You can be sure that VINO CREEK ACRES  goes all the way in ensuring that shipping is less stressful for the birds and smooth.

What Happens Before We Ship a Bird

 We make sure the condition of your bird is optimal before shipping. Babies on formula don’t need any extra supplements, but an older bird may. We fortify them all with a stress reduction preparation such as Avitec AviBios or Mardel’s Ornabac™ which are the best research chemicals. These are powdered mixes to be administered to their soft foods before shipping and afterward shipping. The lactobacillus, probiotics, and low pH levels will help avert bacterial infections resulting from stress. The B-Complex vitamins will help with the stress level itself. We administer these freely to babies as well as adults. Treasure Parrots Farm Shop only sells weaned birds and all our babies are fully weaned when shipped. Sometimes we add a bourbon whiskey

Shipping Crates

Actually, commercial hard plastic kennel cabs are the standard container for shipping. We only use airline-approved Crates that are darkened to help eliminate stress during the flight. But VINO CREEK ACRES Farm goes the extra mile to construct heavy-duty wooden crates with breathing holes on all four sides for better air circulation since all containers may have other cargo stacked around and on top of it. These provide more stability keeping the bird from being thrown around during air turbulence. Costs for the crates are included in the initial deposit.

Shipping Rules And Routings

We ship to all states and can make arrangements for almost any city in the United States and Canada. Our primary consideration is the well-being of the bird(s) being shipped. We have been shipping for years and we take every precaution to make sure that your new bird arrives safely. We prefer to ship directly to a major city, eliminating connecting flights if at all possible. This may mean driving a bit further to a large airport, or it may mean picking up in the evening to ensure appropriate shipping temperatures during hot weather seasons. Weekday shipping is preferred over weekends, due to the fact that there are fewer travelers then and that many cargo terminals close early on the weekends.

We Handle all the flight/shipping arrangements. Very Simple and Safe for Your Bird!

Flight time is been coordinated with our customer a few days in advance before the bird is shipped (weather permitting). The customer is provided with the air waybill/tracking number and flight arrival time prior to departure. It is recommended that the customer arrives at the airport no later than the expected flight arrival time so that your bird does not wait at the airport for any period of time. If you are from Australia then you need an Australian driving license to pickup Also, The Bird can be shipped and delivered to your address, the choice is yours to choose if you want to pick it up from the airport or want it delivered to your home address. We contact our customers once again on the day of shipment before the bird leaves. A return call, text, or e-mail to let us know that the bird(s) arrived safely is highly recommended. All sales are final when the birds are shipped. There are no returning birds unless the bird has health issues. We have a 24-hour limit, for notification after delivery of the birds, of any problem at the point of delivery, specified on the order. Immediate inspection is necessary to ensure damage didn’t occur during shipping and the birds are alive at delivery. We will replace the dead bird or refund the complete cost of the bird, but not the shipping cost.